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Customer Service Support

Our customer service team is available to assist you by phone
Monday through Friday 8:00 am until 4:00 pm.

You may email our customer service team 24/7.
We strive to answer all requests within one business day but you may experience some delay after the weekend or during larger promotions.

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Our support team

Meet our dedicated customer support team, ready to assist you with any inquiries or issues you may have. We are here to ensure you have the best experience possible with our products and services.

Dan - Customer Support Manager

Dan

Customer Support Manager

When I’m not spending time with my son and dog, you’ll likely find me on the golf course in summer or enjoying board games indoors during winter evenings. My top board game pick is Heat: Pedal to the Metal.

Amber - Customer Support Lead

Amber

Customer Support Lead

I’m passionate about K-pop and K-dramas, and love attending concerts of all kinds. In my free time, I enjoy karaoke, PC and board games. My top board game pick is Quacks of Quedlinburg, with Flamecraft as a close second.